Charlotte (Open Box)

Hi there,

Thank you for your wonderful review of our Charlotte lights! We're delighted to hear about your repeated success with this fixture, both as a standalone piece and in multiple-unit installations. It's especially wonderful to know that you've found value in its versatility, quality construction, and ease of installation.

Your experience as a repeat customer fills us with immense pride, as we strive to create lighting solutions that deliver both exceptional value and complete customer satisfaction. It's particularly gratifying to know that our customer service has met your professional standards. Thank you for your trust in our brand and for taking the time to share your positive experience with us. We look forward to many more opportunities to provide you with exceptional lighting solutions that truly enhance the beauty and functionality of your spaces.

Team MOD

Hi Vinantee,

Thank you for taking the time to share your review and valuable feedback. We're delighted to hear that the Charlotte Light has been a perfect addition to your living room, and that you find it to be a worthwhile investment. Your satisfaction with the product and our customer service is truly gratifying.

We appreciate your candid comments regarding the challenges you faced with cutting the wires to your desired height and the missing screw for the small ring. Your feedback helps us identify areas for improvement in our product design and packaging to ensure a seamless experience for our customers.

We're glad that our team was able to promptly address the issue with the missing screw and provide a resolution. Your insights will help us refine our processes to minimize such occurrences in the future. Thank you again for choosing MOD Lighting and for your continued support. We're thrilled that the Charlotte Light has exceeded your expectations, and we look forward to continuing to serve you with our innovative and stylish lighting solutions.

Team MOD

Hi Zahra,

Thank you so much for your wonderful review! We're absolutely thrilled that our Charlotte light has captured your heart and exceeded your expectations. At MOD, we take immense pride in crafting lighting solutions that seamlessly blend style and luxury, illuminating spaces with their inviting ambiance while elevating the overall aesthetic appeal. Your kind words about how our lights are your favorite aspect of design fill us with joy.

We hope you continue to bask in the warm, modern elegance of your MOD light for many years to come. Thank you for choosing our products and for being a part of the MOD family!

Team MOD