Haylen (Open Box)

Dear Isabel,

Thank you for your loverly review! We're absolutely delighted to know that our Haylen lights have brought that perfect finishing touch to your brick wall. Your kind words fill us with immense pride, as we strive to create lighting designs that seamlessly blend into and elevate the aesthetic of your living spaces.

We specifically designed the Haylen collection to complement various architectural elements, including traditional features like brick, and we're thrilled that you're experiencing this harmonious blend firsthand. Thank you for your trust in our brand and for taking the time to share your positive experience with us. We look forward to many more opportunities to provide you with exceptional lighting solutions that truly enhance the beauty and character of your living spaces.

Team MOD

Dear Tamara R.,

Thank you for your fantastic 5-star review! We're absolutely delighted to know that our Haylen Light has exceeded your expectations and brought a captivating, stylish touch to your exterior design. Your kind words regarding the aesthetic appeal of our product fill us with immense pride, as we strive to create lighting designs that seamlessly blend into and elevate the ambiance of your living spaces, both indoors and out.

We're thrilled that our Haylen fixture has provided the perfect finishing touch to your exterior design, and we hope that it continues to delight and enhance the beauty and curb appeal of your home for years to come. Thank you for your trust in our brand and for taking the time to share your positive experience with us. We look forward to many more opportunities to provide you with exceptional lighting solutions that truly captivate and elevate the aesthetic of your living areas.

Team MOD

Dear Elyse,

Thank you for your wonderful 5-star review! We're absolutely thrilled to hear that your three Haylen lights look great during the day and even more beautiful at night on the front of your garage.

While we're sorry to hear that two of the fixtures experienced issues after six weeks, we're so glad that our customer service team was able to quickly send you replacement components and clear instructions to get everything working perfectly again. Your experience truly captures what we strive for at MOD Lighting - not only creating beautiful fixtures that enhance your space but also standing behind our products with responsive support when you need it most.

It's incredibly rewarding to know that the quick 10-minute repairs got your lights back to performing beautifully, and we're honored that your experience with both the product quality and our customer service has left you feeling extremely happy with your purchase. Your enthusiasm about purchasing more of these beautiful lights truly brightens our day!

Thank you for choosing MOD!

Team MOD

Dear David,

Thank you for your fantastic 5-star review of our Haylen! We're absolutely happy to hear that you've had such consistent success using the Haylen across multiple houses and that they've become such a reliable appeal factor for buyers.

Your professional insight about their easy installation and impressive functionality truly captures what we strive for at MOD Lighting, creating fixtures that not only look amazing but also deliver practical benefits for both installers and homeowners. It's incredibly rewarding to know that the Haylen's performance with stone accent walls has made it a go-to choice for your projects, and we're honored that you trust MOD Lighting to help create that "wow factor" that makes houses truly special.

We're excited to hear that you're planning to use them on your own new home there's no better endorsement than choosing our fixtures for your personal space after seeing their impact professionally!

Thank you for choosing MOD!

Team MOD

Hi James,

Thank you for taking the time to share your feedback about the Haylen lights. We sincerely apologize that 2 of the 4 lights arrived non-functional. That's certainly not the experience we want for our customers. We're glad to hear that our customer service team was able to quickly resolve the issue with prompt replacements and no hassle, and we appreciate you noting their responsiveness. We're also pleased that you're finding the lights beautiful and durable now that you have them working properly.

Your feedback about our quality control process is valuable and will be shared with our operations team. We strive to ensure every product meets our standards before shipping, and we recognize we fell short in this case. This kind of specific feedback helps us identify areas where we can improve our processes to prevent similar issues in the future.

We appreciate your patience through the replacement process and hope you're now able to fully enjoy your Haylen outdoor lights.

Team MOD